Welcome to the
Business and Computing School
Unit 1: Communicating in the IT Industry
Aim and purpose
The aim of this unit is to enable learners to use IT tools to communicate and exchange information safely,
securely and effectively with different audiences. Learners will also consider the impacts of IT.
IT provides opportunities for us to communicate more effectively using many different tools. Therefore, as
well as developing interpersonal skills through more traditional methods of communication such as the spoken
word, learners will be introduced to the software packages and tools that are used to present information.
Learners will be prompted to consider their audience when discussing IT-related information.
Explaining an IT-related topic to a non-technical person can be challenging and avoiding jargon difficult. Learners will
communicate with people with technical knowledge and those without.
Learning outcomes
- On completion of this unit a learner should:
Be able to communicate information to suit audience, purpose and content
Be able to use IT tools to communicate and exchange information
Understand the impact of IT on individuals, communities and society
To compleate this unit learners must compleate six P's two M's and one D